Account Terms and Conditions

Updated: 02/24/2023 – DEER SOLUTION® – Repellent Service

We may from time to time revise the Consumer Information Notice, Product Labels & Safety Data Sheets, and Program Information at anytime with out notice. We are constantly developing new deer control methods and repellents so we can offer the best possible protection. You may always return to this page or request current information in writing by contacting our office.

Consumer Information Notice: This CONSUMER INFORMATION NOTICE (CIN) provides customers with information about the products that we may be using as part of the program for your property. This CIN lists any label precautions for the products listed below that you should be aware of. You should also be aware that you may request notification of the exact dates of any pesticide application, and a copy of the label for each pesticide that will be used. Be aware that sanitation, as well as physical and biological control measures should be considered as a part of a good pest control program. Pesticides may be used as another part of a good pest control program. Pesticides are substances used to control living organisms and vary in degree of toxicity. We are also required to provide the following phone numbers for your use in the event you have any health-related questions concerning the materials that we may use.

National Pesticide Information Center (General Questions): 800-858-7378

Poison Control Center (Emergencies): 800-222-1222

Pesticide information, complaints & health referrals:

NJ: New Jersey DEP Pesticide Control Program: 609-984-6507

NY: New York DEC Department of Environmental Conservation: 718-482-4900

PA: Pennsylvania Bureau of Plant Industry – Division of Health and Safety: 717-772-5231

CT: Connecticut Department of Energy and Environmental Protection: 860-424-3369

Product Labels & Safety Data Sheets: Customers may request written copies of product labels and Safety Data Sheets, send an email to [email protected], call 888-503-8313, or mail a letter to our office at the address listed on your invoice.

GENERAL PROGRAM INFORMATION & DETAILS

Billing: For our programs we do not charge per application. You pay a single monthly charge for each month of protection.

In General: We typically do not treat Boxwood, Andromeda, Blue Spruce Trees, Barberry, Ornamental Grasses, Marigolds, or Daffodils. However, every property is different and may require treatment for these plantings. Our program is not designed to keep deer out of an area, stop them from eating grass, or stop buck rubbing; it is designed to prevent deer from grazing on trees, shrubs, perennials, and annuals. While we strive for 100% protection, our service averages 95% effectiveness reducing deer damage. Certain areas with increased deer pressure may need additional protection, if you are unhappy with our service please call our office to discuss other options. During winter snow, technicians will spray exposed foliage and the snow covering the remaining foliage. This prevents the deer going through the snow to forage on the unexposed foliage. Our applications are rain-fast once dry, about 15 minutes depending on weather conditions. If it rains before your application dries, we will return the next service day to repeat the application. Service dates will vary due to weather, holidays, and scheduling.

Service Calls: Customers that request 2 or more service calls per year may be required to upgrade their program. While this is rare, we need to ensure our customers do not abuse our satisfaction guarantee.

Please Note: Every property is different and we custom tailor our programs for the best possible protection. In some cases this means everything on the property needs to be treated throughout the entire year. This allows us to create tailored service plans that work best for you and your landscape.

Updated Consumer and Program Information: We reserve the right to modify this Consumer and Program Information at any time. If we decide to change our Consumer and Program Information, we will post those changes to this Consumer and Program Information and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We may revise this Consumer and Program Information at any time without notice. By using this web site you are agreeing to be bound by the then current version of this Consumer and Program Information. For an up to date copy of these terms and other consumer information, please visit: https://www.deersolution.com/legal

Contacting Our Site or Company: If you have any questions about our Consumer and Program Information, the practices or dealings with this Site or our Company please contact our office by emailing [email protected], calling 888-503-8313, or sending a letter to our office at the address listed on your invoice.

Privacy Policy: https://www.deersolution.com/legal/privacy-policy
Account Terms and Conditions: https://www.deersolution.com/legal/account-terms-and-conditions
Consumer and Program Information: https://www.deersolution.com/legal/consumer-program-information

To request any of this documentation in writing, send an email to [email protected], call 888-503-8313, or mail a letter to our office at the address listed on your invoice.

Each Deer Solution location is Independently Owned and Operated.