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Privacy Policy

Updated: 03/14/2024 – DEER SOLUTION® – Repellent Service

Information Collection and Use: This Site and our mobile application contain links to other websites. Unfortunately, DEER SOLUTION is not responsible for the privacy practices or the content of such sites.

Mobile Phone Numbers:
  • We do not sell, rent, or share your mobile phone number with third parties for their own marketing or advertising purposes. Mobile phone numbers and SMS opt-in data are shared only with service providers as necessary to deliver our text messaging services.
  • OPT IN CONSENT: By providing your phone number to us through a website form, service request, estimate request, phone call, or other direct communication, you authorize Deer Solution to send you text messages related to appointment scheduling, service updates, and customer support. Message and data rates may apply. Reply STOP to unsubscribe or HELP to (888) 305-7766 for assistance.
  • Message frequency may vary. Carriers are not liable for delayed or undelivered messages.
  • We do not share, sell, or transfer mobile opt-in information with affiliates or third parties for marketing purposes. Mobile information is shared only with service providers as necessary to deliver text messaging services.


Call Recording & Transcription:

  • Recording/monitoring: We may monitor or record inbound and outbound calls for quality assurance, training, documentation, dispute resolution, and service improvement.
  • Notice/consent: When recording is enabled, we provide notice at the beginning of the call. By continuing, you consent to recording and transcription where permitted by law. If you prefer not to be recorded, please let us know and we will offer alternative ways to communicate when available.
  • Transcription & automated processing: Recorded calls may be transcribed. If you interact with our automated Voice Agent or voicemail/FAQ system, your voice and call information may be processed by automated systems to provide responses, route your inquiry, or create notes/summaries.
  • Retention: We retain call recordings and related transcripts for as long as reasonably necessary for the purposes described above, and as needed to comply with applicable legal obligations.
  • Sharing: We do not sell call recordings or transcripts. We may share them with service providers that help us operate our phone system, store recordings, and generate transcriptions, and we do not share them with third parties for their own marketing purposes.

 

Google Analytics: We use a tool called “Google Analytics” to collect information about use of this Site, such as how often users visit the Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site. Google Analytics collects only the IP address assigned to you on the date you visit this Site, rather than your name or other identifying information.

Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site. This cookie cannot be used by anyone but Google, Inc. The information generated by the cookie will be transmitted to and stored by Google on servers in the United States.

Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this Site by disabling the Google Analytics cookie on your browser.

Updated Privacy Policy: We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We may revise this Privacy Policy at any time without notice. By using this web site you are agreeing to be bound by the then current version of this Privacy Policy. For an up to date copy of these terms and other consumer information, please visit: https://www.deersolution.com/legal

Contacting Our Site or Company: If you have any questions about our Privacy Policy, the practices or dealings with this Site or our Company please contact our office by emailing [email protected], calling 888-503-8313, or sending a letter to our office at the address listed on your invoice.

Terms of Use Policy: https://www.deersolution.com/legal/terms-of-use-policy
Privacy Policy: https://www.deersolution.com/legal/privacy-policy
Account Terms and Conditions: https://www.deersolution.com/legal/account-terms-and-conditions

Consumer and Program Information: https://www.deersolution.com/legal/consumer-program-information

To request any of this documentation in writing, send an email to [email protected], call 888-503-8313, or mail a letter to our office at the address listed on your invoice.

Each Deer Solution location is Independently Owned and Operated.